Last updated: January 2026

1. Introduction

ROI Integrated Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ROI Business Circle membership platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Full name and contact information
• Email address and phone number
• Business name and province
• Payment information (processed securely via PayFast)
• Account credentials
• Communications and correspondence with us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our membership services
• Process payments and manage your membership
• Send you notifications about live sessions and events
• Communicate with you about updates, offers, and resources
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our platform (e.g., payment processors)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@roigroup.co.za
• Website: www.roigroup.co.za

13. POPIA Compliance

This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa. As a South African business, we are committed to ensuring that your personal information is processed lawfully, minimally, and securely.